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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'LEKKOM products

The group «New Technologies» offers products from the plant E'LEKKOM: operational direct current systems, equipment for monitoring the insulation of STS, AC panels, secondary switching cabinets, control boxes and power boxes, NCS for distribution and accounting, NCS for control and automation
  • Direct current systems of SOPT E'LEKKOM
    Direct current systems of SOPT
    SCHPT, MEAL, SHOT, SHOT, etc.
  • Control of the insulation of the SOPT E'LEKKOM
    Control of the insulation of the SOPT
    RCIE, EKRA-SKI, EKRA-PKI, etc.
  • AC shields E'LEKKOM
    AC shields
    RTZO-88, SCHO-70, SRNN, GRSCH, etc.
  • Lighting products E'LEKKOM
    Lighting products
    LYRA L-250 LED, etc.
  • Secondary switching cabinets E'LEKKOM
    Secondary switching cabinets
    EPZ, EPO, WMD, USPD, SRN, etc.
  • Outdoor installation cabinets E'LEKKOM
    Outdoor installation cabinets
    SHZV, SHZN, SHZSH, SEAM, etc.
  • Control boxes and power boxes E'LEKKOM
    Control boxes and power boxes
    YAU8050, YAU8250, YAV, YAR (P), etc.
  • NCU for distribution E'LEKKOM
    NCU for distribution
    VRU-1, SCHE, SHCHUR, PR, YTP, etc.
  • NCU for management E'LEKKOM
    NCU for management
    AVR, OSCH, OSCHV, BEZ, PRP, etc.
  • Complete switchgear E'LEKKOM
    Complete switchgear
    KRU-6 KS, KRU-10 KS, etc.
  • Cabinets for your own needs E'LEKKOM
    Cabinets for your own needs
    SHPV, SHUR, etc.
  • Block-modular buildings E'LEKKOM
    Block-modular buildings
    BM ZRU, BM OPU, etc.

NEW TECHNOLOGIES GROUP

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